IIRP Moodle FAQs

Frequently Asked Questions:

Q: What is Moodle?
A: Moodle is a learning management system that the IIRP uses to distribute course materials and expand the learning environment beyond the classroom through the use of tools like discussion forums.

Q: What do I need to use Moodle?
A: Moodle is compatible with any standards-compliant web browser, including:

• Desktop:
  • Chrome
  • Firefox
  • Safari (8.0 or later)
  • Edge
• Mobile:
  • MobileSafari
  • Google Chrome

For the best experience and optimum security, we recommend that you keep your browser up to date. Check your current browser version at https://www.whatsmybrowser.org/.

The following legacy browsers have known compatibility issues with Moodle:

• Internet Explorer
• Safari 7 and below

Q: How do I download the mobile app for Moodle?
A: Download the mobile app for Moodle here. The school address is online.iirp.edu

1. Log into your student portal (https://www.iirp.edu/index.php) and click on the Moodle link once you are logged in.
OR

2. Go directly to IIRPs Moodle login page found at: https://online.iirp.edu/

Q: What is my user name for Moodle?
A: It is the email address you use to sign in to your IIRP student portal.

Q: What is my password for Moodle?
A: It is the same password that you use to log in to your IIRP student portal.

Q: Where can I get my password for Moodle? I forgot it.
A: Go to the student portal (https://www.iirp.edu/index.php), click the "Forgot your password?" link and follow the instructions there.

Q: What do I need to view files that end with .pdf?
A: Download Adobe Reader from Adobe at http://get.adobe.com/reader/.

Q: Why did my post for a forum disappear when I went to submit it?
A: Most likely you took more than half an hour to write up your post. Moodle logs you off thinking you've gone out to lunch or are taking a nap if nothing is saved or posted within half an hour. The best bet is to type responses in a text or Word document and then copy and paste it into Moodle.

If you are writing a post that may take longer than 30 minutes to write, we suggest that you work in a word processor first and then copy and paste the text into the assignment or forum edit box.

Q: What if I don't see my course in Moodle?
A: If it is earlier than 4 weeks before the start of the course, you will not have access to that course through Moodle. If that is not the case, please contact Student Services at (610) 807-9221 or studentservices@iirp.edu for support.