Restoring Community

IIRP Moodle FAQs

Frequently Asked Questions:

Q: What is Moodle?
A:
Moodle is a learning management system that the IIRP uses to distribute course materials and expand the learning environment beyond the classroom through the use of tools like discussion forums.

Q: What do I need to use Moodle?
A:
Moodle is compatible with any standards compliant web browser.

  • Desktop:
    • Chrome
    • Firefox
    • Safari
    • Edge
    • Internet Explorer
  • Mobile:
    • MobileSafari
    • Google Chrome

Note: Legacy browsers with known compatibility issues with Moodle 3.5:

  • Internet Explorer 10 and below
  • Safari 7 and below

Using these browsers will minimize issues in Moodle.
(It has been noted on the Moodle website that Firefox tends to work best with Moodle. Firefox can be downloaded at http://www.mozilla.org/)

Q: How do I download the mobile app for Moodle?
A:
Download the mobile app for Moodle here. The school address is online.iirp.edu

Q: How do I get to IIRP's Moodle?
A:
There are two correct answers.
  1. Log into your student portal (https://www.iirp.edu/index.php) and click on the Moodle link once you are logged in.
  2. OR
  3. Go directly to IIRPs Moodle login page found at: https://online.iirp.edu/

Q: What is my user name for Moodle?
A: It is the email address you use to sign in to your IIRP student portal.

Q: What is my password for Moodle?
A
: It is the same password that you use to log in to your IIRP student portal.

Q: Where can I get my password for Moodle? I forgot it.
A:
Go to the student portal (https://www.iirp.edu/index.php), click the "Forgot your password?" link and follow the instructions there.

Q: What do I need to view files that end with .pdf?
A:
Download Adobe Reader from Adobe at http://get.adobe.com/reader/.

Q: Why did my post for a forum disappear when I went to submit it?
A:
Most likely you took more than half an hour to write up your post. Moodle logs you off thinking you've gone out to lunch or are taking a nap if nothing is saved or posted within half an hour. The best bet is to type responses in a text or Word document and then copy and paste it into Moodle.

If you are writing a post that may take longer than 30 minutes to write, we suggest that you work in a word processor first and then copy and paste the text into the assignment or forum edit box.

Q: What if I don't see my course in Moodle?
A
: If it is earlier than 4 weeks before the start of the course, you will not have access to that course through Moodle. If that is not the case, please contact Student Services at (610) 807-9221 or studentservices@iirp.edu for support.

Contact Student Services

Office hours: 8 a.m.–4:30 p.m. (U.S. Eastern)

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